Please check these FAQ to help answer any questions.
I have a question about ordering PREXIL.
I have a question about your product and would like more information.
We encourage you to make an educated decision about our product, and have tried to address many common product questions online. Please visit our FAQ page for questions regarding the nature of the product and ingredients.
I would like a refund - what do I do?
Please carefully read the details of the Prexil guarantee to make sure you qualify (ie. it’s been less than 60 days since you ordered). Then e-mail us requesting a refund – and we will issue you an RMA number along with instructions on how to return your order.
Then simply return any empty boxes and unopened product, marked with your RMA number to:
Returns: Pro Edge Labs c/o Verde Fulfillment
27 N. Phillipi St.
Boise, ID 83706
Please be sure to include your full name and RMA number on the returned package.
PLEASE NOTE: You MUST contact us prior to returning your product. Please DO NOT ship your product back before contacting us and requesting an RMA number.
I need to update my shipping information.
Please be advised that if your package has already been shipped via FedEx it must be rerouted by the recipient. You may change the delivery address of the package yourself by contacting the courier with your tracking number. If your order has not been shipped, please contact us with alternate shipping instructions.
I wish to cancel my order.
In order to enable us to quickly and efficiently serve you, please contact us by e-mail with your order number, date, and time of purchase.
If you still have any unanswered questions about our products please don’t hesitate to send us an email. We usually respond within 1 business day.
To place an order, please visit the Prexil online order page.
If you’d like to drop us a line and let us know your results using Prexil capsules, we’d love to hear from you. Or if you just have a question about premature ejaculation, let us know and we will do our best to come up with the answer. We know that ordering Prexil will be a life-changing decision for you, and the first step towards making your sex life the best it can be.
If you’d like to contact our Prexil customer service department please e-mail us at firstname.lastname@example.org or send correspondence to:
Pro Edge Labs
5018 Lochside Dr
Victoria BC V8Y 2E7